#1 Brevo
Brevo is typically used by marketing and operations teams that run recurring email and SMS communications while also needing a shared customer record for segmentation and follow-up. It often sits with small-to-mid teams that handle both promotional and transactional messaging.
Teams import and maintain contacts, then group them into lists and segments to coordinate newsletters, announcements, and lifecycle sends. A common cadence is weekly campaigns paired with always-on automations like cart recovery and post-purchase messages, monitored through campaign reporting to adjust targeting and timing.
Good Fit For
- Teams sending weekly newsletters and occasional promotions that rely on list hygiene, segmentation, and repeatable templates
- Ecommerce or subscription teams running always-on flows such as abandoned cart, replenishment, and win-back alongside one-off campaigns
- Organizations that need marketing messages and basic sales follow-up to reference the same contact history and attributes
Considerations
- Day-to-day work can depend on keeping contact properties and segments consistently mapped, especially when syncing data via API or imports
- Coordinating complex, multi-step journeys across channels may require ongoing monitoring to avoid overlaps in frequency and audience eligibility