#1 Mailchimp
Mailchimp is commonly used by small and mid-sized marketing teams that run email-led campaigns and want subscriber management, scheduling, and automation in one place. It is often owned by a marketing generalist who also coordinates basic reporting and list hygiene.
Teams typically build or reuse an email layout, select an audience segment, and schedule sends around a weekly or monthly campaign calendar. Alongside one-off campaigns, they set up automated customer journeys (for example welcome, abandoned cart, and re-engagement) and review engagement and revenue attribution to adjust targeting and timing.
Good Fit For
- Teams shipping a recurring newsletter cadence and occasional announcements, with lightweight collaboration around drafts, test sends, and approvals
- Ecommerce or DTC teams running always-on flows like welcome series and abandoned cart, with segmentation driven by purchase and engagement data
- Marketing teams coordinating multiple touchpoints on a shared calendar and using performance reports to iterate week over week
Considerations
- As audiences, segments, and automations grow, ongoing maintenance (tags, list structure, and data syncing) can become a regular operational task
- Multichannel coordination and automation design can push teams toward more process and governance than a simple “send a newsletter” workflow