#1 Campaign Monitor
Campaign Monitor is used by marketing teams and agencies that run recurring email campaigns and lifecycle programs tied to subscriber lists. It is commonly adopted when email production and reporting need to be handled in a shared workspace with defined roles.
Teams typically organize subscribers into lists and segments, build emails from templates in a drag-and-drop editor, and coordinate internal review before sending. Work runs on a campaign cadence (weekly or monthly sends) alongside always-on automations triggered by signup or customer activity, with reporting used to adjust targeting and content between sends.
Good Fit For
- Marketing teams sending regular newsletters and promotions, where templates and audience segments are reused across each send cycle
- Organizations running triggered journeys such as welcome series, renewals, or post-purchase follow-ups that need ongoing monitoring and periodic tweaks
- Agencies managing multiple client accounts with separate permissions, shared templates, and a central view of recent activity
Considerations
- As journeys, segments, and custom fields grow, keeping data definitions consistent across lists and campaigns can become an ongoing operational task
- Teams expecting deep cross-channel orchestration may still coordinate parts of planning, approvals, and performance analysis outside the platform