Testimonial Request Email Examples
Last updated: January 31, 2026
Testimonial request emails are sent to gather customer feedback that can be used to enhance credibility and attract new customers. These emails are essential for building trust and showcasing satisfied customer experiences.
Initial testimonial request emails
Send these emails shortly after a positive purchase experience or service completion. Typically sent 3-7 days after the interaction.
Post-Purchase Testimonial Invite
Subject:
We'd love your feedback! 🌟
Preview:
Share your experience with us.
Hi there, Thank you for choosing us! We'd love to hear from you about your recent purchase. Your feedback helps us improve and lets others know they can trust us. Could you take a moment to share your experience? [Submit your testimonial] Cheers, The Team
Send 3-7 days after a customer completes a purchase.
Service Completion Feedback Request
Subject:
How was your experience?
Preview:
Your opinion matters to us!
Hello, We hope you enjoyed our service! Your satisfaction is our top priority, and we'd love to hear about your experience. Sharing your thoughts will help us continue to provide the best possible service. Please let us know what you thought! [Leave a review] Best, The Team
Send after completing a service provided to the customer.
New Product Feedback Inquiry
Subject:
What do you think of our new product?
Preview:
Your insights can make a difference.
Hi there, We noticed you've recently tried our new product, and we would love to hear what you think about it. Your feedback is crucial for us as we strive to improve and innovate our offerings. Would you mind sharing your thoughts? [Share feedback] Thanks, The Team
Send to customers who recently purchased a new product.
Follow-up testimonial request emails
Best sent 5-10 days after the initial request if no response is received.
Gentle Feedback Reminder
Subject:
Still thinking? We'd love to hear from you.
Preview:
Your feedback helps us improve.
Hello, Just a quick note! We haven't heard back from you yet, and your opinion means a lot to us. If you have a moment, please let us know how we're doing. We appreciate your time and input. [Give feedback] Warm regards, The Team
Send 5-10 days after the initial testimonial request if no response.
Second Chance for Feedback
Subject:
We missed your feedback! 🌟
Preview:
Did you forget to share your thoughts?
Hi, We'd still love to know your thoughts on your recent experience with us. If you missed our last email, no worries! You can still share your valuable feedback. Thank you for helping us improve. [Share your feedback] The Team The Team
Resend to customers who didn’t respond to the initial email.
Final Feedback Request
Subject:
Last chance to share your experience!
Preview:
Your feedback can make a difference.
Hi there, We hope you’ve enjoyed your experience with us. This is a friendly reminder that we'd love to hear your feedback. It would mean a lot to us if you could take a moment to share your thoughts. Your insights could help us enhance our services! [Submit feedback] Thanks a lot, The Team
Send one final follow-up if no response is received after previous attempts.
Encouraging positive testimonials
Send these to customers who expressed satisfaction, thanking them for positive feedback and encouraging public sharing.
Thank You for Positive Feedback
Subject:
Thanks for your great feedback! 🎉
Preview:
We’re thrilled you had a great experience.
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed your experience. Would you be willing to share your kind words with others? It would mean the world to us! [Share your testimonial] Warm wishes, The Team
Send to customers who have already shared positive feedback privately.
Share Your Experience Publicly
Subject:
Loved your feedback! Share it with others!
Preview:
Your story can inspire others.
Hi there, We loved hearing about your positive experience with us! If you're comfortable, we'd appreciate it if you could share your story publicly. Your insights can help others make confident choices. Thank you for spreading the word! [Post your testimonial] Best regards, The Team
Encourage customers to post reviews publicly after receiving positive feedback.
Highlight Your Experience
Subject:
Your feedback was amazing! 🌟
Preview:
Want to let others know about it?
Hey, We're so pleased to hear that you had such a great time with us! Your feedback really made our day. We'd love it if you could share your experience with others to help them know what to expect. Thanks for being such a great customer! [Share your story] The Team
Best sent to happy customers to guide them in sharing reviews publicly.
Testimonial appreciation emails
Sent to thank customers who have shared testimonials. These should be sent promptly upon receiving the testimonial.
Gratitude for Your Testimonial
Subject:
Thank you for your testimonial!
Preview:
We appreciate your kind words.
Hi, Thank you for taking the time to share your thoughts with us. Your testimonial is incredibly valuable to us, and we're so grateful for your support. It helps us and others tremendously. Thanks once again! Regards, The Team
Send immediately after a customer submits a testimonial.
We Appreciate Your Feedback
Subject:
Your feedback made our day! 🌟
Preview:
Thank you for sharing your experience.
Hello, We just wanted to say a big thank you for your recent testimonial. Your feedback inspires us to continue delivering the best possible experience. Thanks for being an amazing customer! [Follow us] The Team
Send promptly after receiving positive customer feedback.
Thanks for Spreading the Word
Subject:
You’re awesome! Thank you! 🎉
Preview:
Your feedback helps us grow.
Hey, We can't thank you enough for sharing your wonderful testimonial. Customers like you truly make our day, and your feedback is invaluable in helping us improve and grow. Thank you for being part of our community! Best, The Team
Send after a testimonial is shared to express appreciation.
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