#1 Mailchimp
Mailchimp is typically used by marketing teams and owner-operators who need a central place to manage audiences and run recurring outreach like newsletters, promotions, and lifecycle messaging.
Teams import or sync contacts, organize them with tags and segments, then build and schedule campaigns tied to a calendar. Ongoing work often mixes one-off sends with automated journeys triggered by signup, purchase, or engagement, followed by performance review and iteration.
Good Fit For
- Teams sending weekly or monthly newsletters and occasional announcements, with a repeatable build-review-schedule cadence
- Ecommerce or subscription brands running welcome, abandoned cart, and post-purchase messaging based on site or store activity
- Small marketing teams that want audience organization, basic campaign planning, and reporting in one workflow rather than separate tools
Considerations
- As automations and segmentation rules grow, governance can become harder, especially if multiple people build journeys without shared naming and documentation
- Teams with strict internal approval, brand control, or complex cross-channel coordination may still need external project management to manage reviews and handoffs