#1 Mailchimp
Mailchimp is typically used by marketing teams and owner-operators who run recurring email campaigns and lifecycle messaging from a shared audience database. It often sits with the team responsible for subscriber growth, promotions, and retention communications.
Teams import and maintain audiences, then build segments to target specific groups for newsletters, promotions, and announcements. Work commonly follows a weekly or monthly cadence: draft content, schedule sends, coordinate launch dates on a calendar, and review performance reports to adjust upcoming messaging and automation triggers.
Good Fit For
- Teams sending weekly newsletters and periodic promotional blasts that need consistent scheduling and post-send reporting
- Ecommerce or DTC teams running welcome, browse, and abandoned cart-style journeys tied to customer and purchase activity
- Marketing teams coordinating multiple touchpoints around launches or events and using a shared calendar to keep timing aligned
Considerations
- Ongoing upkeep is needed to keep audiences, tags, and segments organized as lists grow and campaigns expand
- As teams add more channels and automated paths, governance and QA typically become a recurring operational task to avoid overlapping messages