#1 Brevo
Brevo is used by teams that need to run customer messaging across email and SMS while keeping contact data and basic relationship context in one place. It commonly shows up in marketing-led setups that also handle transactional messages and light CRM tasks.
Teams typically import and maintain contacts, build segments, and publish recurring campaigns on a weekly or monthly cadence. Day to day, they monitor opens and clicks, adjust templates, and run automated flows triggered by events like sign-ups, purchases, or abandoned carts, alongside operational sends such as receipts or account notifications.
Good Fit For
- Teams sending regular newsletters and promotions that need consistent list hygiene, segmentation, and campaign scheduling
- Ecommerce or subscription businesses running always-on lifecycle messaging like abandoned cart, post-purchase follow-ups, and win-back sequences
- Organizations that want marketing and transactional email to be coordinated from the same contact records and reporting views
Considerations
- Some teams report workflow disruption from account reviews or sending limits, which can be difficult during time-sensitive launches
- As lists and segmentation logic grow, contact management and interface changes can slow down day-to-day campaign iteration for some users